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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dave Trebas

Dave Trebas

August 9, 2024

5  out of  5
rating by Dave Trebas
"We need insurance for the old ranch truck and we were silly enough to wait until late on a Friday to get it. Michelle was so helpful and got it done for us. I really appreciate her going the extra mile and she more than earned my business today. If you need insurance, you won’t find a better place to get it. Thanks so much!"
We responded:
"Thanks for letting us help you late on a Friday! Michelle does a great job making sure things are done properly and timely."
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Laurie Davis

March 28, 2024

5  out of  5
rating by Laurie Davis
"Friendly and professional! Laura Hudson is exceptional!"
We responded:
"She's a keeper. Thanks for the positive review. "
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Elicia Zaviska

November 8, 2023

5  out of  5
rating by Elicia Zaviska
"Wonderful group of people, very helpful."
We responded:
"Thanks for the nice review. We are here to help."
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Chris Rogers

June 2, 2023

5  out of  5
rating by Chris Rogers
"Very helpful!"
We responded:
"Thanks for the positive response, we look forward to helping you with your risk management. "
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Ethan Dyson

February 26, 2023

5  out of  5
rating by Ethan Dyson
"I have had Lyle Mitchell as my agent for a long time. They have always been professional and accommodating to everything from my house and vehicles. Highly recommend"
We responded:
"Thanks for your continued business and support. We look forward to helping you with your insurance and financial needs."
Profile photo of Laura Hudson

Laura Hudson

November 29, 2022

5  out of  5
rating by Laura Hudson
"If you EVER need insurance you don’t want to be without State Farm. They truly are on your side. My house burnt recently and I have had such wonderful care from them. They got on the claim quickly and have just been amazing to work with. I’ve heard horror stories about other insurance companies. I HIGHLY recommend State Farm."
We responded:
"Thanks for the kind comments. I have been watching the progress on your re-build and it is coming together on a good timeline. Lyle"
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Jackie Bono

April 22, 2022

5  out of  5
rating by Jackie Bono
"Thanks for covering my log home when Nationwide wouldn’t! Great customer service at this location."
We responded:
"Glad to help you out. Let us know if you need help with anything else. We appreciate your positive review."
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Sue Price

June 7, 2021

5  out of  5
rating by Sue Price
"We have known Lyle Mitchell in Columbia Falls, Montana for many decades and have always relied on him for our may insurance needs. Fortunately for us it was usually the occasional “fender bender” and his help was always there to help us. However, on August 12, 2018, the Howe Ridge Fire destroyed our beloved cabin in Kelly’s Camp, Glacier National Park and we went from a minor crisis to a major catastrophe. Fortunately, we had insured our historic log cabin with State Farm Insurance thru Lyle Mitchell. Before the fire was out, the State Farm adjuster boated into the Camp to assess the damage. This was followed the next day with a meeting at Lyle’s office to provide us with step-by-step guidance for reimbursement of building costs, housing allowance, personal article replacement etc. At that the end of the meeting a check cut to amply provide for our day-to-day needs. Within a few days a substantial check was cut to fully fund the rebuilding of our cabin. In our case, the Cabin the rebuild involved several county, state, and federal agencies, so Lyle and State Farm financial support made the painful and long rebuilding process possible. On June 16, 2020, we were able to move into our rebuilt cabin. There is much still to do to rebuild our small community (Kelly’s Camp) and we can say that it would have been impossible without the help of State Farm Insurance and in particular our agent Lyle Mitchell."
We responded:
"It was a privilege to be there to help you with your tragic event. Losing a family heirloom cabin was devastating and now it is yours to enjoy again. My motivation was to fulfill our promise to you."
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S C

September 19, 2020

4  out of  5
rating by S C
"Very reasonabley priced and knowledgeable.. I am happy we made the switch over to them. Easy to work with and fast service when needed."
We responded:
"Thanks for your business and continued support."
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John Rush

September 16, 2020

5  out of  5
rating by John Rush
"Very easy to work with"
We responded:
"Thanks for your business and continued support."
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RC Hollingsworth

June 27, 2020

5  out of  5
rating by RC Hollingsworth
"Great staff"
We responded:
"My staff appreciates working with good folks like you."
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cantomagica

March 8, 2020

5  out of  5
rating by cantomagica
"These guys will treat you right. You never have to worry about anything."
We responded:
"Thanks for your continued confidence."
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Richard Dews

January 20, 2020

5  out of  5
rating by Richard Dews
"I've been fortunate to have found Michelle Tu at Lyle Mitchell State Farm Insurance, in Columbia Falls, for the past 3 years. Over that time, she has always been responsive, respectful, supportive and helpful -- with fast caring responses. She is insightful whenever additions or deletions of coverage are requested, knowing or researching quickly the best way to maximize coverage while minimizing cost."
We responded:
"Thanks for the positive review. Michelle is an outstanding team member."
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Paula Smith

December 20, 2019

5  out of  5
rating by Paula Smith
"I've been with Lyle Mitchell for about 17 years. The staff is knowledgable and helpful in any situation. I highly recommend him for your insurance needs."
We responded:
"Thanks, it has been our honor to help you with your insurance needs throughout the years!"
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evon Heaser

November 7, 2018

5  out of  5
rating by evon Heaser
"friendly great service!"
We responded:
"Thanks we appreciate your commitment!"
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Torey S

August 17, 2018

5  out of  5
rating by Torey S
"I've never made a claim but they've always been really honest and helpful. They're easy to get a hold of and easy to work with and I appreciate how friendly and helpful Melanie's been."
We responded:
"Thanks for your loyalty!"